Engaged people drive business #success and #innovation. Our recent survey shows that engaged employees create 30% more #value to the company and positively impact #revenue #growth, #customer #satisfaction, and innovation. Creating a framework for employee engagement is vital for every company. What precisely the employee engagement is?
How can you capture the hearts and minds of your employees?
In simple terms, employee engagement is an employee connection with an employer. #Intellectual and #emotional connection, demonstrated by #motivation and #commitment to impact the company goals. From the other perspective, #engagement is how you can capture the hearts and minds of your employees.
Engaged people usually speak positively about the organization, their colleagues, and customers. They wish to be a member of the organization and strive to go the extra mile to achieve organization goals. They very likely recommend their employer to a friend searching for a job and willing to buy products or services.
Engaged employees work with passion.
Our research shows a positive #correlation between #engagement and employee #attraction and #retention. Following our survey data, companies report that engaged employees work with passion, and they are proud of the company they work for. They #drive #innovation and help the organization to move forward. A common feature of actively engaged employees is strong #motivation; they are willing to go the extra mile to achieve company goals. They are satisfied with the work and demonstrate a significant degree of happiness. Actively engaged employees are not likely to leave the company.
Following our survey results, companies also report two other groups of people, except those engaged. The group of not engaged employees and actively disengaged employees.
Typical characteristics for not engaged employees are usually getting through each day without #minimal #motivation. They are not willing to take the extra mile to achieve company goals. Frequently they will likely leave the company if offered another job opportunity.
Actively disengaged employees are not happy with the job or the company. Their position or the organization does not inspire them to do their best. Usually, they have #low #motivation for the job, and they may undermine the company's efforts or team efforts in achieving the goal. They are very likely to leave the company if offered another job opportunity. Actively disengaged employees will not recommend the organization they work for to a friend seeking a job.
Leaders need to inspire their people and help them to find purpose within their roles.
Good leaders know how vital it is to #actively #listen to the people, #open, #support them, #provide #feedback, #inspire, #motivate them, and #recognize their work.
Creating growth opportunities is critical.
These are essential leadership foundations to develop a healthy engagement process. Each member of the team is #unique and can create #value. Great leaders must be self-aware and understand they are setting an excellent example for others.
A great leader must lead the way and walk the talk.
Employees need to trust leaders. Research results show that leaders exhibiting authoritative behavior gain people's trust very difficult, and they have a small number of followers.
Recent surveys confirm that the most common reason people leave the company is losing trust in their "boss" or losing confidence in the company.
People need to feel connected. Leaders should help navigate people to find meaning in work and should leverage connection to communities. #Empowering people also leads to better engagement results.
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